About TreatWell
Completed in 48 Weeks with 2 Devs + 1 TL
TreatWell is a fast-growing healthcare provider in India, expanding its network of multi-specialty hospitals. To support this growth, TreatWell partnered with Cirruscloud Systems to build a scalable digital platform that streamlines request handling, staff coordination, and patient engagement—delivering a consistent, high-quality care experience across all departments.
This web and mobile-based solution works across Android, iOS, and Web platforms, offering advanced search, easy patient requests via HTML link or QR code, real-time status tracking for timely task completion, and push notifications that replace SMS alerts to reduce miscommunication and delays.
Client requirements
TreatWell needed a robust system to:
- Eliminate login failures and downtime
- Enable smooth multi-department communication
- Provide real-time notifications via SMS and push alerts
- Ensure centralized monitoring for greater visibility and accountability
Problem Statement
The legacy system failed to meet the demands of TreatWell expanding operations. Key issues included poor coordination, fragmented communication, and inefficient workflows—affecting both service quality and staff productivity. A scalable, unified solution was critical to ensure streamlined operations and maintain high service standards.
Key Challenges of the Project
Scalability issues across multiple branches.
Disjointed communication between departments.
Manual workflows and poor resource utilization.
Lack of integration lowing patient journeys.
Inconsistent data and limited access to records.
Subpar patients due to outdated interface.
Operational inefficiencies and accountability gaps.
Solution
Unified Request & Complaint Tracking :
QR/HTML-based interface for requests
Real-time status tracking and push notification
Workflow Automation & Staff Coordination :
Central dashboard for department visibility
Automation for billing, transfers, and occupancy
Weekly/monthly reporting with insights
System Performance Enhancements :
AWS-based infrastructure for speed and security
Mobile-friendly, multi-location support with token matching
Patient Feedback & Post-Discharge Care :
Structured feedback with rating/comment system
Project Methodology
Agile
Project Management Tool
Backend
Java
Spring Boot
JWT
Hibernate
Microservices
Android
