Project Overview
PanditJi Service is a pan-India digital platform designed to help users book verified Pandits (priests) for various religious rituals and pujas. The client aimed to digitize a traditionally offline sector by offering a seamless, region-aware, and multilingual platform for spiritual services.
Challenges
Low Digital Literacy: Designing for users in rural and semi-urban areas with limited experience using digital tools.
Service Coordination: Managing Pandit availability, puja types, and schedules across multiple cities.
Connectivity Constraints: Ensuring fast performance on low-speed mobile networks.
Multilingual Needs: Providing content in regional languages to cater to diverse user bases.
Booking Confusion: High chances of miscommunication between Pandits and clients without real-time notifications.
Solutions Provided
1. Integrated Request & Complaint Tracking
Cirruscloud Systems developed and delivered a scalable Minimum Viable Product (MVP) with these core features:
City-wise Booking: Dynamic system for users to find and book Pandits based on their location.
Custom Scheduler: Real-time availability and scheduling for each Pandit and puja type.
Online Payments: Razorpay integration enabled secure digital transactions.
WhatsApp Notifications: Automated alerts sent to both Pandits and customers to confirm and track bookings.
Admin Dashboard: Centralized control over puja services, city data, user roles, and order tracking.
Multilingual UI: Phase 1 enabled toggling between Hindi and English, with future readiness for more languages.
Technology Stack
- Mobile: Flutter, Dart, Firebase, Node,Js
- Integrations: Razorpay (Payments), WhatsApp API, Google Maps
- Cloud: AWS
Business Benefits
Improved Communication: WhatsApp notifications reduced booking confusion by 80%.
High Digital Engagement: 90% of users completed their transactions digitally.
Repeat Usage: More than 30% repeat bookings within just 2 months.
Scalable Foundation: MVP built with future expansion in mind, including mobile apps and franchise models.
